FREQUENTLY
Asked Questions
Ordering & Products
Yes. All items on Africa Creatives are handmade or hand-painted by talented African artists and artisans, ensuring authenticity and uniqueness.
Absolutely! We accept commissioned work. Simply contact us with your idea, and we’ll connect you with the right artist.
Each product listing includes real photos of the exact item. For hand-painted or handmade items, slight variations may occur, adding to their uniqueness.
Shipping & Delivery
Yes, we ship worldwide. Shipping rates and delivery times vary depending on your location and the item size.
Local deliveries typically take 3–5 business days. International orders may take 7–15 days, depending on customs and location.
We use high-quality, protective packaging to ensure your items arrive in perfect condition. Paintings are shipped flat or rolled in protective tubes, depending on size and framing.
Payments & Returns
We accept major credit/debit cards, PayPal, mobile money (where available), and bank transfers.
If your item arrives damaged or doesn’t match the description, you can return it within 7 days for a replacement or full refund. Custom orders are non-refundable.
Product Care & Framing
Some paintings come with frames, others are shipped on stretched canvas or rolled. Each listing specifies the format.
Keep items away from direct sunlight and moisture. Clean gently with a soft, dry cloth. We provide care instructions with each order.